租车须知
Rental Nformation
第一步:网上选车
网友可以根据自己的需求在网站中挑选自己中意的车辆,比对好价格、车型,确定取车还车时间、以及提车取车地点以后提交订单即可。在周末和一些小长假期间是租车高峰期,为了避免无车可租的情况出现,建议想在这些时候用车的朋友要提早进行租车,并且越早租车价格越便宜。
第二步:门店签合同/提车
提供手续
提车环节没有什么困难,按照约定的提车时间和地点前往租车公司门店提车即可。不过这里需要注意一点,提车人需要携带合法的中国驾照和一张正常使用的信用卡。如果租车人本人没有驾照,或提车人不是租车本人,部分租车公司会允许携带双方身份证和驾照前来提车,但是个别租车公司要求比较严格,遇到这类问题建议在提车前与租车公司工作人员确认协商。
信用卡通常是用来支付租车费用的,并且作为有可能出现违章的押金,押金金额伍仟元,普通的信用卡额度都是可以满足的。在还车时工作人员会将押金退还给客户。(违章押金会在还车后十五至二十个工作日退还)
由于租车公司车辆有限,有可能会出现我们所预定的车辆与提供车辆有出入的情况,通常的作法是租车公司将尽可能的调配同级别、同车型、同价位的车辆进行选择,尽量满足客户的需求。规模大一些的公司会提前和客户协商、还有一些租车公司会在现场进行调配,总之不会出现无车可用或车型相差很大的情况出现,所以我们不必过分担心。
签订合同
每位客户在租车时都会签订一个租车合同,合同内容是固定的,我们无法改变,并且由于合同条款一般较多,篇幅较长,大部分客户看都不看就签字。不过我们建议合同内的一些责任归属问题还是要提前问清,以防后续扯皮。
通常情况下合同内会注明租车人的信息、租车时间、价格等基本信息,我们要首先确认这些内容准确无误,如果对用车过程中某些责任的归属等有疑问,也应当提前和工作人员询问,或者要求工作人员将用车过程中常出现的责任进行解答,同时在合同中指出。租车人关心的一些细节问题,我们会在介绍完租车流程后为大家统一罗列。
提车验车
在签完合同以后租车公司的工作人员会陪同客户一起检查车辆状况,包括行驶里程、存油量的记录,外观、内饰完整度的检查等等。这时我们需要仔细检查车身外观、内饰等方面的情况,如果发现划痕,破损等损伤要第一时间确认,同时要求工作人员进行记录,避免后续责任归属出现问题。办完这些手续我们就可以正常使用车辆了。
这里需要强调一句,验完外观和内饰,一定要问清车辆手续的位置,如行驶本、保险单等。检查清楚保险生效时间,车辆年检时间,以及保险项目,做到心中有数。并且备胎、三角牌、灭火器是否齐全也要提前确认。
第三步:还车
使用完车辆后,我们要在约定的还车时间之前将车开回指定门店,并且保证存油量和提车时一样,同时用提车时的信用卡办理押金解冻,手续办理齐全后检查好随身行李,然后租车业务就结束了。不过还车时工作人员还是会仔细检查外观情况,此时应当配合工作人员一同检查确认。
沈阳骏途客运有限公司成立于2017年1月,是从事旅游,会议,单位通勤为主的客运公司,公司现有11座~55座(金龙,宇通,别克商务,金杯海狮)各种车型多台,公司内部管理机构完善,致力于长期稳步发展,以提供真诚优质服务为发展之本,用科学严谨的操作规程和灵活管理的租车方式,竭诚为您服务。
服务项目:单位通勤,会议,旅游,学校用车为主。
基本
文件
流程
错误
SQL
调试
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